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Why the USP for Every Technical Product Sounds the Same

by The Cranky Product Manager on August 25, 2010

in Analysts,Development,Marketing,The PM Profession

Watch as your unique selling proposition is ground into gruel, indistinguishable from everyone else's gruel.

Every time the Cranky Product Manager reads about a new B2B startup or product, she gets a sense of déjà vu.

Alas, it's not a glitch in the Matrix. It's because pretty much every single product pitch sounds exactly the same.  Watered down, generic, and 100% free of taste. 

A grinder is at work at almost every B2B software company.  A soul-crushing process that pulverizes the unique, complex, and interesting, into gruel-like messaging that the industry's lowest common denominator (and by LCD, the Cranky PM means the PR people) find acceptable and almost understandable. (see footnote 2)

telephone game girls

Observe as the Unique Selling Proposition of DysfunctoCrank is ground into pasty mush.  (Anyone remember that game "Telephone"???)

What Development Says to Product Management: 

DysfunctoCrank's architecture uses an MPP-architecture, patent-pending modified vulcan compression techniques, Eventual Iron(TM) technology, predictive klingon data cloning,  dynamic resource kirk-ification, blah, blah, and blah.  We tested DysfunctoCrank on clusters to 64 CPUs, and it did pretty well.  We haven't tested on anything bigger.  

Remember, DysfunctoCrank uses a proprietary clustering. We're going to have to rearchitect the entire thing from the ground up if you want to support cloud deployments, and that will take the entire Engineering team at least a year or two.

What Product Management Says to Product Marketing -  For 80% of the use cases, DysfunctoCrank is about 35% faster than anything else out there and can handle double the workload of anything else.  It can scale out and scale up near-linearly, across any number of CPUs or machines, and has best-in-class features for high availability.

DysfunctoCrank can currently be deployed on-premise, but in our next release we are aiming for cloud deployments (although we still have significant technical challenges to overcome).

What Product Marketing Says to Corporate Marketing -  DysfunctoCrank delivers cloud-based reliability, performance, and scalability that no other Crank system today can match. It is the industry's most efficient, cost-effective way to achieve your business goals.

  • All the benefits of the Cloud: Pay only for what you need - start small, add cloud capacity only as needed. 
  • Infinite linearly scalable, supercharged predictable performance, and no wasted capacity
  • Self-healing, managed reliability

What Corporate Marketing Says to the Press and to the Analysts - DysfunctoCloud is a cloud-based solution platform designed to increase your revenue, lower your TCO, and synergize with your efforts to engage users in a virtualized, Social Media Web 2.0, cloud-based world.  Plus it's in the cloud. DysfunctoCloud is CLOUD-TASTIC!!!!

What the Press Says to the World - DysfunctoCloud is just like the cloud-based offerings from vendor X, vendor Y, and vendor Z.  

What the Analysts Say to the World- In our TragicQuadrangle, we're moving DysfunctoCloud a smidge to the right on the "vision" axis, because their cloud stuff sounds kinda seksi. But we're moving them down on the "ability to execute" axis until they buy more of our consluting (see footnote 2) services.

Footnote 1:  Allow the Cranky Product Manager to continue digging at MBA programs: Business school is a similar grinder. At top B-schools, the newest crop of MBA students arrive on campus as a highly diverse group, from all professions and walks of life. Then, just two years later, 80% of the students depart as one of only two varieties: banker or management consultant. 

Footnote 2: Not a typo.

{ 66 comments… read them below or add one }

1 The Cranky Product Manager August 25, 2010 at 11:59 PM

In the above photo, rumor is @aprildunford is the woman on the far left. ( kinda looks like her, dontcha think?)

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2 DGentry August 26, 2010 at 5:34 AM

There was probably one more link in the chain: the individual developers described their various components and everything broken about them to the tech lead, who summarized and smoothed over the ugliest warts before talking to the Product Manager.

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3 April August 26, 2010 at 6:02 AM

Love this post! This is exactly the reason why product marketing should drive marketing overall. When so much relies on good messaging, why are we letting folks that know so little about the offerings and the market build those messages?
April

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4 SaileshKrishnamurthy August 26, 2010 at 6:31 AM

RT @crankypm: #prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs

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5 Martin H. Normark August 26, 2010 at 6:47 AM

RT @crankypm: Why the USP for Every Technical Product Sounds the Same ##prodmgmt http://bit.ly/auIoDO

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6 Ralf W August 26, 2010 at 7:50 AM

RT @crankypm: #prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs

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7 ProductCamp A'dam August 26, 2010 at 7:55 AM

Increase revenue! Lower TCO! Web 2.0 solution. RT @crankypm: New Cranky PM Blog Post! : Why all USPs sound the same: http://bit.ly/91CPAs

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8 Vikrama Dhiman August 26, 2010 at 7:58 AM

RT @crankypm: #prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs

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9 Christian Almgren August 26, 2010 at 8:25 AM

RT @crankypm: #prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs

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10 Tim Johnson August 26, 2010 at 9:41 AM

Let’s start a movement: The Campaign Against the Use of ‘Lower TCO’

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11 Antonio Matarranz August 26, 2010 at 10:39 AM
12 Antonio Matarranz August 26, 2010 at 10:43 AM

"DIVERTIDO: Cranky PM – Por qué las Proposiciones de Venta de productos técnicos suenan parecidas"( http://twitthis.com/thy8x5 )

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13 GregCott August 26, 2010 at 11:39 AM

RT @crankypm: #prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs

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14 jidoctor August 26, 2010 at 12:09 PM

RT @crankypm: #prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs

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15 Denton Gentry August 26, 2010 at 12:14 PM

RT @crankypm: #prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs

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16 Nick Turner August 26, 2010 at 12:26 PM

RT @crankypm: #prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs

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17 jpfozo August 26, 2010 at 12:30 PM

Hilarious: The Cranky Product Manager – Why the USP for Every Technical Product Sounds the Same http://bit.ly/b5qg5j

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18 April Dunford August 26, 2010 at 1:02 PM

RT @crankypm: Why the USP for Every Technical Product Sounds the Same ##prodmgmt http://bit.ly/auIoDO

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19 David de Weerdt August 26, 2010 at 1:09 PM

:) the Cranky Product Manager: Why the USP for Every Technical Product Sounds the Same http://bit.ly/deZXYb

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20 Leon Katsnelson August 26, 2010 at 1:10 PM

RT @aprildunford: RT @crankypm: Why the USP for Every Technical Product Sounds the Same ##prodmgmt http://bit.ly/auIoDO

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21 David de Weerdt August 26, 2010 at 1:10 PM

RT @aprildunford: RT @crankypm: Why the USP for Every Technical Product Sounds the Same ##prodmgmt http://bit.ly/auIoDO

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22 Colin Clark August 26, 2010 at 1:16 PM

RT @aprildunford: RT @crankypm: Why the USP for Every Technical Product Sounds the Same ##prodmgmt http://bit.ly/auIoDO

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23 Pranav Desai August 26, 2010 at 1:32 PM

RT @crankypm: #prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs

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24 Ismael Juma August 26, 2010 at 1:47 PM

RT @aprildunford: RT @crankypm: Why the USP for Every Technical Product Sounds the Same ##prodmgmt http://bit.ly/auIoDO

Reply

25 Emmanuel Marchal August 26, 2010 at 1:56 PM

Product and Marketing people… enjoy this little gem… Why the USP for Every Technical Product Sounds the Same – http://bit.ly/aOedgE

Reply

26 finitor August 26, 2010 at 2:23 PM

I want to have the Cranky Product Manager's babies. http://bit.ly/aOedgE Also, timely pushback re Agile. http://bit.ly/7W4cTm (@manumarchal)

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27 Cranky Product Mgr August 26, 2010 at 2:34 PM

New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs – #prodmgmt

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28 Amber Bellaire August 26, 2010 at 2:39 PM

Hilarious: The Cranky Product Manager – Why every technical product sounds the same – http://ow.ly/2vaww @CoreyTyhurst

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29 Rolf Götz August 26, 2010 at 2:51 PM

RT @crankypm: New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs – #prodmgmt

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30 Cindy F Solomon August 26, 2010 at 2:57 PM

Why the USP for Every Technical Product Sounds Same @crankypm #prodmgmt #svpma #aipmm #tech #market #kpi #value #agile http://bit.ly/c4bR1L

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31 Marc J. Miller August 26, 2010 at 3:11 PM

Cloud-tactic! LOL RT @crankypm: New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://j.mp/91CPAs #mkting

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32 Supply Chain Tech August 26, 2010 at 3:37 PM

RT @crankypm: New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs – #prodmgmt

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33 Jamie Hull August 26, 2010 at 4:17 PM

WE NEEDS MOAR CLOUDZ!! Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs – #prodmgmt (via @crankypm)

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34 david hudson August 26, 2010 at 4:21 PM

Don't forget to read the footnotes – nicely done @crankypm! Why the USP for Every Tech Product Sounds the Same: http://ow.ly/2vflw #prodmgmt

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35 Derek Chen August 26, 2010 at 4:32 PM

#prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs (L2)

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36 Tim Johnson August 26, 2010 at 4:39 PM

RT @crankypm: Why the USP for Every Technical Product Sounds the Same ##prodmgmt http://bit.ly/auIoDO few listen, fewer think clearly

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37 theprodmgr August 26, 2010 at 4:54 PM

Will use this as template for future releases @crankypm #prodmgmt Why the USP for Every Technical Prod. Sounds the Same http://bit.ly/91CPAs

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38 theprodmgr August 26, 2010 at 4:55 PM

Will use as template for future releases RT @crankypm #prodmgmt Why the USP for Every Technical Prod. Sounds the Same http://bit.ly/91CPAs

Reply

39 Colin Rowland August 26, 2010 at 5:31 PM

RT @manumarchal: Product and Marketing people… enjoy this little gem… Why the USP for Every Technical Product Sounds the Same – http://bit.ly/aOedgE

Reply

40 Shawn Edmondson August 26, 2010 at 5:37 PM

RT @crankypm: Why the USP for Every Technical Product Sounds the Same ##prodmgmt http://bit.ly/auIoDO

Reply

41 Linh Ho August 26, 2010 at 5:47 PM

Great read – why does every product messaging sound the same! http://bit.ly/deZXYb

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42 Kirsten Lester August 26, 2010 at 7:36 PM

RT @crankypm: Why the USP for Every Technical Product Sounds the Same ##prodmgmt http://bit.ly/auIoDO

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43 beriberikix August 26, 2010 at 10:33 PM

Why the USP (Unique selling proposition) for Every Technical Product Sounds the Same http://ow.ly/2vrGA

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44 Jan Pabellon August 26, 2010 at 10:49 PM

haha! Why the USP for Every Technical Product Sounds the Same http://bit.ly/9qvW9d

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45 Alex Boisvert August 27, 2010 at 1:23 AM

enterprisey marketing in a.nutshell http://bit.ly/auIoDO

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46 Corey Tyhurst August 27, 2010 at 2:53 AM

RT @AmberBellaire: Hilarious: The Cranky Product Manager – Why every technical product sounds the same – http://ow.ly/2vaww @CoreyTyhurst

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47 Paul R Brown August 27, 2010 at 4:41 AM

RT @boia01: enterprisey marketing in a.nutshell http://bit.ly/auIoDO

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48 jfbauer August 27, 2010 at 6:00 AM

Speaking from the engineer/technical product delivery side, this is spot on. As a tech/engineering manager, I find it is hysterical working backwards to the dev team to trace the utter diffusion of the true system capabilities and limitations.

Great post!

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49 Steve Johnson August 27, 2010 at 1:21 PM

RT @crankypm: #prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs

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50 Chris Alvaro August 27, 2010 at 1:41 PM

RT @sjohnson717: RT @crankypm: #prodmgmt – New Cranky Blog Post! : Why the USP for Every Technical Product Sounds the Same http://bit.ly/91CPAs

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